TENNIS RACKETS
DEMO SERVICE
ONLINE | INSTORE
We offer a TRY BEFORE YOU BUY service on all of our NEW players frames. Whether you are local to our HOVE store or hundreds of miles away in the UK you can demo the latest tennis rackets with us!
STEP 1.
Whether you need advice or know the frames you wish to try, simply contact our specialist team by completing the form below.
HOVE STORE: You can try up to 3 frames at any one time, we charge £10 per frame and this fee is refundable when you purchase a frame from us.
ONLINE: You can try 2 frames at a time, we charge the full retail price for EACH demo racket frame plus a £20 demo charge per frame plus a non refundable £10 postage fee.
* Please note RACKET DEMO CHARGE of £10 per frame is or £20 (online) is NON REFUNDABLE if you do not purchase a racket from Nick Rivett Sport
STEP 2.
Lets get your rackets ready for you!
HOVE STORE: We allow up to 3 days for you to pop in to collect and pay for your demo rackets.
ONLINE: We will send you an web cart to complete your demo racket transaction. Once payment is received we will ship your demo rackets via 24hr TRACKED service
STEP 3.
Test Test Test
Enjoy testing the demo rackets for 7 days in the comfort of your club.
STEP 4.
Buy or try some more
HOVE STORE: After 7 days pop in and lets discuss how you found the rackets. Then should you wish to purchase a frame we deduct the £30 demo charges from your transaction. We will confirm grip size and string selection and have your racket ready within the hour.
If the frame you have selected is out of stock, you can keep our demo racket to play with until your new frame arrives. If you still cant decide on a frame, then lets discuss further and try some more!
ONLINE: After 7 days simply drop us a line to discuss how you found the frames. Once we have a plan, simply return the frames to us in the despatch packaging using our FREE RETURNS LABEL. If you wish to purchase a frame, we will refund the demo charges from your transaction, then discuss string requirements and send a further web cart for the stringing charge. Your new racket will then be shipped to you via 24hr TRACKED SERVICE.
Useful Information
* RACKET DEMO CHARGE of £10 per frame is or £20 (online) is NON REFUNDABLE if you do not purchase a racket from Nick Rivett Sport *Racket demo charges (£10 per frame) must be paid by card only we do not accept cash for demo charges.
*Late return of rackets result in a £10.00 per day late charge.
*If you are more than 7 days late returning the racket and we are unable to reach you we reserve the right to charge your payment card with the full value price of all rackets you have loaned.
Please note our demo frames are constantly in use by customers so if there are particular frames you are wanting to try we highly recommend you call ahead to ensure we have the frames available.
Rackets are to be returned in GOOD condition and will be thoroughly inspected on return, if there is any sign of mis-use or damage we reserve the right to charge MORE than the £30 demo fee or refuse to return the full price of the racket based on the damage caused.